Quick win
Only if genuinely cheap and fast.
Cosmicalley · SIGNAL
Field Service AI Value Scorecard
Score any AI use case on two axes — is it worth doing, and are you ready to do it? Then place it on the map. Four gates stop a weak case from scoring "now".
One use case per sheet
Score each line 0 / 1 / 2
Each axis out of 10
Score each line 0 / 1 / 2
Each axis out of 10
Use case
Operational decision
Process owner
BU / region
Assessor
Date
Current baseline
A · Value potential
Is this worth doing at all?
1 · Material value at stakeGATE
0 no material value · 1 moderate · 2 significant cost, capacity, revenue, safety, compliance or risk exposure
0 ◯ 1 ◯ 2 ◯
2 · Decision frequency
0 rare · 1 periodic · 2 high-volume / continuous
0 ◯ 1 ◯ 2 ◯
3 · Addressable share
0 marginal · 1 partial · 2 large share you can actually capture
0 ◯ 1 ◯ 2 ◯
4 · Decision improvement
0 little upside · 1 some · 2 materially better outcome
0 ◯ 1 ◯ 2 ◯
5 · Strategic / risk value
0 none · 1 supporting · 2 strategic, safety or compliance weight
0 ◯ 1 ◯ 2 ◯
Value potential/ 10
B · Execution readiness
Can you actually deliver it?
1 · Signal before the decisionGATE
0 only after the fact · 1 partial / late · 2 available before the decision
0 ◯ 1 ◯ 2 ◯
2 · Decision tractability
0 not tractable · 1 partly · 2 solvable by rules / retrieval / optimisation / prediction / generation
0 ◯ 1 ◯ 2 ◯
3 · Workflow integrationGATE
0 changes nothing · 1 needs rework · 2 slots into a real workflow step
0 ◯ 1 ◯ 2 ◯
4 · Ownership & adoptionGATE
0 no owner · 1 owner, weak adoption · 2 named owner who will act
0 ◯ 1 ◯ 2 ◯
5 · Measurement & controls
0 can't measure · 1 partial · 2 measurable avoided loss + exception handling
0 ◯ 1 ◯ 2 ◯
Execution readiness/ 10
⚠ The four gates
If A1 (material value), B1 (signal), B3 (workflow) or B4 (owner) scores 0, the use case cannot be "now" — whatever the totals say. A missing gate isn't a low score to average away; it's a prerequisite to fix first. Re-score once it's closed.
Place it on the map · High = 7–10
HIGH READINESS
LOW READINESS
HIGH
VALUE
VALUE
Prioritise now
Strong value and readiness. Validate the case, then implement.
Sequence next
Worth it — fix the readiness gap first.
LOW
VALUE
VALUE
Don't prioritise
However good the demo.
Scored three or more as “now”?
Send Paula the sheet. She’ll pressure-test your scoring against what we see in the field — free, no pitch, no follow-up sequence.
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